The content of our website and in particular, but not exclusively, the texts, brands, logos, diagrams, photos, videos, sound recordings, music, layout, designs, know-how, technologies, products and processes are used with the permission of the owners or are protected by copyright, trademarks, patents and other intellectual or industrial property rights under applicable law (all rights reserved).
Website Use: You may download, view or print content from our website for your personal, non-commercial use only.
ZürichPutzen does not guarantee that your use of the content presented on its website will not infringe the rights of third parties.
ZürichPutzen does not guarantee that its website or its content will meet your expectations or be continuous, timely, secure or error-free.
The prices displayed on the website can be changed at any time and without prior notice by ZürichPutzen, without justification and without liability. Any pre-issued and confirmed retention plan must be implemented at the rates displayed prior to the change.
Every order on the website is an offer to conclude a sales contract between you and ZürichPutzen.
All orders placed on the website are paid according to consumption. Payment is only deemed to have been made when ZürichPutzen has received full payment of the amounts indicated for each cleaning via the website.
Payment is made by credit card directly on the website.
Renewal for all subscriptions can be canceled 15 days before the subscription expires.
By accessing and using the Services that require registration, you represent that you are at least eighteen (18) years of age in your country of residence or are acting with the consent of your legal guardians. In the case of minors or persons under the protection of adults, the consent(s) of the legal representative(s) is required. If you represent a legal entity as a company or association, you must be authorized within this organization to use our services. Zurichputzen is not responsible for any use of the Services inconsistent with this provision and no verification of consent or authority will be conducted.
It is your responsibility to notify ZürichPutzen immediately of any suspicious or fraudulent activity regarding your registration details or any other breach of security. Zurichputzen is not liable for damage resulting from non-compliance with the General Terms and Conditions.
You agree to provide true, accurate, current, and complete information about yourself when using the Services that require Personal Information. If you provide incorrect, outdated or incomplete information or if ZürichPutzen has reason to believe that you have otherwise violated the provisions of the General Terms and Conditions, ZürichPutzen is entitled to refuse access to and use of its services now or in the future without giving reasons any reason. Reply.
ZürichPutzen reserves the right to modify or suspend, temporarily or permanently, all or part of the Services at any time, with or without notice. You agree that ZürichPutzen shall not be liable to you or any third party for any modification, suspension or termination of the Services. Some content of the Services may be out of date at any time and ZürichPutzen is under no obligation to update such content.
Any content obtained through the use of the Services is downloaded at your own risk and you will be solely responsible for any damage to your computer system or loss of data that results from downloading any such content.
The prices listed on the website can be changed by ZürichPutzen at any time and without prior notice.
ZürichCleaning, without reason and without responsibility. Any order placed and confirmed in advance must be executed at the prices displayed prior to the change.
Any order placed through the site must be paid for before consumption. Payment is only deemed to have been made when ZürichPutzen has received full payment.
ZürichPutzen is exempt from any liability, except in the case of gross negligence. We are only liable if the treated item is subjected to a cleaning process that does not follow the recommendations on the care label. If there is no care label, ZürichPutzen expressly rejects any liability.
ZürichPutzen cannot be held liable for damage due to unrecognizable features or hidden defects, such as e.g. B. insufficient strength of fabrics or stitching, lack of color or print resistance, needle in the lining, previous defects, damaged buckles and buttons, zippers, shoulder pads, decorations, etc., or if the information on the care label is incorrect. No liability is accepted for shrinkage or discoloration.
ZürichPutzen reserves the right not to treat certain items for various reasons communicated to the customer.
Subscriptions are automatically renewed. Subscriptions are non-refundable even if the customer has not used the service.
Subscriptions cannot be cancelled.
Exclusion of Warranties
The services offered on the website are described and presented by ZürichPutzen with the greatest care. If, despite all the precautions taken by ZürichPutzen, errors should appear in these descriptions and representations, ZürichPutzen will use its best endeavors to correct them, but cannot be held responsible for your dissatisfaction. In particular, a misrepresentation or misunderstanding of the content is not a valid reason for a refund.
Each item is treated with particular care by our professionals; However, we accept no responsibility for inherent material defects that may result in tears or small holes in the fabric. Zuputzen strives to neutralize stains on each item, but cannot guarantee that they will be removed during the cleaning process. Zürichputzen cannot be held responsible for valuables left in the pockets of your clothes.
All damaged items must be reported in writing to office@zurichputzen.ch within 48 hours Photos or videos of the damaged item must be attached to the complaint email.
All complaints are examined on a case-by-case basis. For damaged items, ZürichPutzen will check if the garment can be repaired before offering a full refund for the item.
In the event that an item cannot be repaired, an original invoice or cost estimate must be presented to ZürichPutzen. The value of the item at the time of cleaning will be taken into account. Therefore, ZürichPutzen does not assume any costs for the new value of an item, as age and wear and tear are taken into account in the reimbursement.
If the item is reported to the customer as “damaged” prior to washing, in this case the customer assumes full responsibility for any damage, loss of color, fabric shrinkage or other damage to the item.
Lost items must be reported in writing to office@zurichputzen.ch within five working days.
Any item deemed permanently lost will be partially or fully restored based on the item’s estimated current market value. The customer must provide ZürichPutzen with the original receipt or an estimate of the recoverable amount of the lost item. An item is considered lost 15 days after the loss is reported.
You access, use, browse and navigate our website at your own risk.
ZürichPutzen reserves the right to suspend or discontinue the functionality of its website in whole or in part.
You agree to make proper and reasonable use of the website and not to misuse the website in any way that may result in, for example, overloading the website, delays in the transmission of information, interruption of service, or blocking of access to the website or otherwise adversely affect us or the users of our website.
General Terms and Conditions for Customers
ZurichPutzen.ch is a company with address Altmannsteinstrasse 5, 8181 Höri, Switzerland
– The price is formed automatically depending on the number of hours
-Zurich cleaning deputy
– If the cancellation conditions are not met, ZurichPutzen will not refund the amount if the same cleaning staff is not available to our customers.
– The cancellation is considered to have been made if it is sent by email to office@zurichputzen.ch
– The customer is obliged to report if there is a pet.
-The client agrees to the general conditions to conclude a contract with the specifically chosen plan (one-off cleaning, weekly cleaning, for three months and one year).
-The customer must pay first and then the cleaning will be done.
– You can cancel the requested services at any time, provided you do so at least 48 hours before the scheduled cleaning date.
-Minimum cleaning hours – 2 hours
-Compliance with COVID rules
– Clients are not allowed to employ ZürichPutzen employees in a private practice. Failure to comply with the current requirement can result in a fine of around CHF 5,000 under Swiss law
General Conditions for Employees
– Provides for hygienic reasons
Zurich cleaning workers do not have gloves available.
-The employee undertakes to carry out the order after acceptance. Otherwise a fine of 100 CHF will be imposed.
-Compliance with COVID rules.
-In the event of termination of employment, the employee is obliged to notify the employer 30 days before the termination date.
-The employee has no right to abuse Zurichputzen’s customers, otherwise they will be punished according to Swiss law (further cooperation with customers without Zurichputzen’s knowledge). And a fine of 10,000 CHF
-Damage caused by the employee to the customer will be paid by the employee
Currently the prices do not include VAT as the company is not registered for VAT. VAT will be added to the prices on the day ZürichPutzen is VAT registered.